The Six SIGMA Way Team Fieldbook: An Implementation Guide for Process Improvement Teams

This companion guide to the bestselling The Six Sigma Way focuses on the project improvement teams that do the real, in-the-trenches work of Six Sigma--measuring performance, improving quality and saving millions in the process.

The Six Sigma Way Team Fieldbook is a highly practical reference for team leaders and members, outlining both the methods that have made Six Sigma successful and the basic steps a team must follow in an improvement effort. Written by three veteran trainers of Six Sigma "Black Belts" and teams at GE, Sun Microsystems, and Sears, this hands-on guide helps teams obtain the skills they need to identify a product, service, or process that needs improvement or redesign; gather data on the process and the rate of defects; find ways to improve quality up to a Six Sigma level--just 3.4 defects per million; and much more.

* Includes dozens of data-gathering forms and Six Sigma tools and worksheets
* Describes key improvement methods in a concise "how-to" format with checklists and tips

Author: Peter Pande, Roland Cavanagh, Robert Neuman
Publisher: McGraw-Hill Companies
Published: 01/04/2002
Pages: 432
Binding Type: Paperback
Weight: 1.70lbs
Size: 9.70h x 7.40w x 0.70d
ISBN13: 9780071373142
ISBN10: 0071373144
BISAC Categories:
- Business & Economics | Management | General
- Business & Economics | Production & Operations Management
- Business & Economics | Entrepreneurship

About the Author

Peter S. Pande, Robert S. Neuman, and Roland R. Cavanagh wrote the bestselling The Six Sigma Way. Pande is president of Pivotal Resources, Inc., a leading organizational improvement consulting and training firm. He is an experienced executive consultant and has helped guide Six Sigma initiatives at major corporations. Neuman is a consultant with Pivotal Resources, a sought-after speaker and a former professor at Amherst College and the State University of New York. Cavanagh, a professional engineer, is a consultant with Pivotal Resources, providing strategic consulting and improvement training and coaching to non-manufacturing as well as technical environments.

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