The Soulful Experience: Take Your Company from So-So to Soulful and Exceed the Expectations of Your Customers-And Employees


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Description

Delivering a soulful experience involves a conscientious effort to provide an unforgettable memory to customers. It describes anything from a visit to your website, shopping in your store, using your salon service, dining at your restaurant, or attending a branded event or party. It can only be accomplished by a cohesive team that genuinely cares about the customer. Companies that consistently get it right with leadership, company culture, and giving the customer above and beyond what they expected deliver The Soulful Experience. This book will provide simple (yet not necessarily easy) suggestions to business owners, executives, and managers who are ready to take the steps necessary to stand apart from the competition.



Author: Diane P. Ferraro
Publisher: WestBow Press
Published: 03/26/2018
Pages: 104
Binding Type: Paperback
Weight: 0.31lbs
Size: 8.50h x 5.50w x 0.25d
ISBN13: 9781973623632
ISBN10: 1973623633
BISAC Categories:
- Business & Economics | Management | General
- Business & Economics | Small Business | General
- Business & Economics | Leadership

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